THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel
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What Guests Say
It was the best hotel we stayed in during our trip in Japan. Its aesthetic was amazing, combining traditional and modern interior design. The room was super clean and comfortable. The stuff was polite and helpful. The location was very convenient for sightseeing at Gion and Northern Higashiyama. Even if it’s not central, it offers a free shuttle bus hourly to Kyoto station that we used everyday. We’d definitely choose this hotel again in the future.
Anastasia
April 2024
It was easy to get the hotel form Kyoto station by their free shuttle service (though only once and hour). The hotel has a posh atmosphere it. the rooms are spacious with somewhat homey feeling to it. The rooms are clean and well maintained. location is great for local attractions and is 20 min walk to the shopping center (or several minutes by bus). The breakfast is rich with local and western types of buffets. OK WiFi.
Haim
June 2025
Great breakfast, although you get a limited choice between Japanese and "International" menu, and the menus never changed during our stay. Free shuttle service to centre operating hourly was handy. Very good hotel restaurant. Excellent spacious room.
Alfie
April 2023
One of the best hotels we stayed at. The staff is super-friendly, efficient, and friendly - a consistent experience from check-in to checkout. There is a hotel bus from Kyoto Station (every 20th min of every hour) to the hotel (and every 55th min every hour in opposite direction), which is a really great relief when you travel with a lot of bags. The hotel is located in a calm and peacfull neighbourhood only a few min away from Modern Art, Arts and Crafts and Design Museum. There are also a few nice restaurants, coffee places and antique stores... Metro stop is some 5 min walking distance. The breakfast is excellent and definitely worth taking. We initially did not take the breakfast option as we prefer exploring local cuisine, but we ended up eating in the hotel 4 out of 8 days we stayed there - great Japaneese options at the buffet. If we ever get back to Kyoto, this will be our place to return to.
Ivan
August 2024
It's a beautiful modern hotel with friendly staff. Especially the drivers of the free shuttle from the train station, they were so nice and kind! Rooms are not big which is typical for Japan but everything was clean and modern and the shower was amazing! They also have 2 washing machines which is super useful if you've been travelling for longer and need to do some washing.
Marija
July 2025
The Hotel Higashiyama was all around phenomenal. The shuttle from Kyoto station to the hotel made the trip start and end of the trip beyond easy. The hotel itself is in a perfect location for easy transportation to multiple areas for shrines and temples. Most importantly is the location to Gion district for some of the best food around. Inside the hotel was perfect, the rooms were spacious, the beds comfortable, and the whole venue was peaceful. You pay for what you get here, and it’s worth every penny! Would highly recommend and will stay here again when we return to Kyoto on our next trip.
Tyler
April 2024
We booked this hotel last minute on the day as the hotel we originally booked did not live up to our satisfaction. We absolutely were blown away with this hotel. The service was top, the whole hotel was very clean and modern and we felt very very comfortable staying there. Location was walking distance (15-20 mins) from a lot of sights. Please do not be put off from the reviews that state this hotel is too far; if you are happy to walk up to maximum 15 - 20 mins and explore the local area I would advise staying here.
Jasmine
June 2024
Staff was extremely polite and helpful. Service and cleanliness was 10/10. The tea room was my favourite and super delicious. The architecture of the hotel and interior is very nice, Japanese minimalistic. I could relax a lot.
Patricia
January 2025
location was quiet, a little far from the main shopping area but just about 5 bus stops away. the bus stop was close to the hotel (less than a minute's walk). walking would be 15-20 minutes to the main shopping area (cost adds up if you take the bus to and fro a few times). service was absolutely delightful, the hotel was new and very nicely renovated, the room was great and spacious for japan's standards and had everything necessary. there is a lawson opposite the hotel for quick snack/breakfast/supper runs. shuttle bus to and from kyoto station that loops every hour. metro station about 5 minutes away. a spa room that you can book - just inform them upon check in wrt the time and room that you want. it's the best hotel we stayed in for our japan trip. would return again!
Hui
March 2024
This hotel has an awesome aesthetic and the room was a decent size given what is typical in Kyoto. The staff was all polite and friendly, greeting me every time I came and went. It's very quite which was a nice change of pace from Tokyo, and it is still within walking distance of some great restaurants and the nearest train station. The free washer and dryer was a nice bonus, and all staff I interacted with spoke great English.
Chad
May 2024
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